Support & Help Centre
Whether you’re just starting out or nearly done with your New York DMV-Approved 5-Hour Online Pre-Licensing Course, questions can pop up. From login issues to scheduling your road test — we’ve got you covered.
This Support Centre is your one-stop shop for customer service, technical help, and detailed FAQs. We’re here to make your course experience smooth, secure, and stress-free.
Customer Service & Technical Support
Speak to a real person. Live toll-free phone support is available weekdays 8 AM – 4 PM (EST), with email and messaging monitored 24/7. We respond to all queries fast — usually by the next business morning.
Frequently Asked Questions (FAQs)
From registration steps and identity checks to quiz attempts and tech requirements — we’ve answered it all. Save time and find instant answers with our up-to-date FAQ resource.
Still Stuck or Need Personal Help?
Not every issue fits in a box — if you need help with something more specific, use our contact form or give us a call. We’ll work with you to sort it quickly.
Want to check system requirements, review our refund policy, or get help with your DMV certificate? All of it is just a click away.
Ready to Get Started?
Start your 5-hour course online today with an approved DMV provider. What if your road test could be just weeks away—and all that’s standing between you and the open road is five hours of online learning?