
Contact Us
Have a question or need help with your course? Whether you’re stuck with registration, unsure about next steps, or just want to speak to a real person, we’re here for you.
Our support team is based in the U.S., trained in New York DMV compliance, and ready to assist with anything from technical issues to certificate processing.
Live Phone Support
Monday – Friday, 8:00 AM to 4:00 PM (EST)
Toll-Free
Email & Messaging
Available 24/7 — messages received after hours will be answered the next business morning.
For quick answers, be sure to check our Frequently Asked Questions (FAQs) page.

Other Support Resources
Visit our Customer Service & Technical Support page for direct assistance
Browse the full Support section for course access issues, device compatibility, and refund requests
Learn about Student Identity & Participation Verification if you’re having trouble logging in or validating your ID
Your success behind the wheel starts with getting the right support. Let us help you get there — smoothly and confidently.
Ready to Get Started?
Start your 5-hour course online today with an approved DMV provider. What if your road test could be just weeks away—and all that’s standing between you and the open road is five hours of online learning?